We bought the 14' Xplorer during the "pre-buy" sale. We bought it in December, and Tower said they expected to ship in March. Having never bought from Tower before, it kind of felt risky, but the price was attractive. As promised, the SUP shipped in March, and arrived in the first week of April. The packaging was impressive, no visible damage at all. We haven't even inflated it yet as the weather is so poor we aren't in the mood. However, based on the packaging, and the quality appearance of the materials, I expect everything to be fine.