Great customer service

Rating:

Bought my SUP several years ago; this summer it stopped inflating properly. I was worried Tower would tell me my SUP was out of warranty but instead they took time to help me figure out what was wrong and sent me the part I needed quickly and free of charge. They were great, my SUP is inflating perfectly and I'm back on the water again!

Great Stable Paddle Board!

Rating:

We purchased our first Tower Board 8 years ago and fell in love with it’s ease of use. Stability for all ages including my dog along with me. Used on lakes and ocean!

Isup valve

Rating:

I purchased an inexpensive inflatable sup on eBay and loved it till the valve broke just a month into using. I found out the hard way, there is NO customer service to be found. I bought a valve on Amazon and it just would not fit into the threadings and hold the air quite right. I was about to give up when I found this inexpensive valve online and decided to give it a try. It arrived super fast, and fit so smoothly and I was paddle boarding the next day! I actually went back and bought two more to have on hand should it break again! Thanks so much!

More than what I wanted

Rating:

I just needed the screw in plug with string and not the whole unit -- no instructions are included in how to replace the entire unit which I don't want to do since it appears more complicated than it needs to be - just lost the cap since the string is easy to get snapped off - would have preferred just cap with better attachment than flimsy string and then needed directions on how to best replace whole unit if needed

Repair valve

Rating:

The new valve immediately solved my issue