Is there a warranty on my inflatable board?



We have a 2 year limited manufacturer's warranty on our inflatable boards from the date of purchase. This excludes accessories if you purchased the inflatable board package (i.e. paddle and pump). The 2 year warranty covers any abnormal defect in workmanship or materials that occurs within the warranty period. This does not include normal wear and tear or any issues that arise due to negligence. Negligence may include, but is not limited to, damage due to prolonged sun exposure, damage or breakage due to occurances outside of our control, damage due to salt water corrosion. Please see here for any questions regarding caring for your inflatable paddle board. Please see full warranty page here.

 

In the event an issue covered under our warranty occurs, we reserve the right to either have the product repaired or send an equivalent replacement product at no cost to you*.

 

Warranty Details


We take a lot of pride in building quality products for our customers. And we want every customer of ours to be happy with their purchase. If for any reason a product does not meet our standards and you feel it is defective, you may be covered by the below product warranty. We do not extend warranties to resold boards. You may be asked to provide proof of purchase in order to receive warranty benefits.

 

Filing a Warranty Claim


Please contact us via email (info@towerpaddleboards.com) with the following information:

-Full name the order was under

-Order number

-Description of issue

-Picture or video of issue

 

*Warranties only valid to original shipping address. Charges may be added if shipping to new address.








 

Inflatable Board FAQs

How durable is an iSUP?
Can rocks damage an inflatable SUP?
Are inflatable SUPs good for yoga?
Is it single chamber or are there multiple air sections?
Does it come with a paddle?
Is there a d-ring on the back for a leash?
Does it come with a leash?
Is there an option to buy a shorter center fin?
Can you attach a bungee to the board to store items during transport?
Can you attach a GoPro mount?
Can you add a seat to the board?
How do I inflate my SUP?
How long does the iSUP take to inflate?
What are the recommended and max PSI for the board?
What kind of pump options are there?
What kind of valve is on the board?
Can I use an electric pump with this board?
How do I install the pump gauge?
My gauge won't register, is it broken?
How do I secure the pump nozzle? Do I have the wrong one?
How long can I keep my board inflated?
What is the best way to deflate and roll up the board?
What PSI do I inflate my board to?
How do I install the center fin?
Does the board come with a warranty?